Customer’s Comprehensive
Privacy Notice.

Identity and address of the liable person.

Under the provisions of the Personal Data Federal Law held by private parties (LFPD) and other applicable provisions, Administración Riviera Resorts, S.A. de C.V. (hereinafter and indistinctly, “One on One Trade”), which is settled to hear and receive notifications at Km 21 of the Highway Cancun-Puerto Morelos, Z.P. 77500, in the city of Cancun, Municipality of Benito Juarez, State of Quintana Roo, expressly informs:

  • Personal data collected and subjected to process.

    That for the development of the purposes described in this Privacy Notice, we collect the personal data according to the different categories

    • Identification purposes data.
    • Personal characteristics data.
    • Economic, financial and insurance data.
    • “One on One Trade” does not collect any personal data directly from minors through forms, questionnaires, or the website
  • Sensitive personal data processing. Health.

    “One on One Trade “does not collect personal data deemed by the applicable legislation as sensitive, with regard to the current health condition.

  • Aims for processing data.

  • Originating and necessary purposes

    “One on One Trade “does not collect personal data deemed by the applicable legislation as sensitive, with regard to the current health condition.

    • To be able to identify the membership to be deposited for exchange in “One on One Trade”. Statistics and historical record of users.

  • Additional purposes.

    There are not additional purposes.

  • Processing denied.

    I do not wish to receive communications about specials and new products and/or services provided by One on One Trade ®. You may revoke your consent to process your personal data as regards the mentioned additional purposes, at any time, through the mechanisms provided in this Privacy Notice in accordance with the current legislation.

  • Transfer of personal data.

    I do not wish to receive communications about specials and new products and/or services provided by One on One Trade ®. You may revoke your consent to process your personal data as regards the mentioned additional purposes, at any time, through the mechanisms provided in this Privacy Notice in accordance with the current legislation.

  • Controlling, subsidiary or affiliated partnerships with One on One Trade.

    Your personal data may be transferred and processed by persons other than the liable. The addressees of such transfers (domestic or international) belong to the following categories:

    • Controlling, subsidiary or affiliated partnerships with One on One Trade; for purposes of centralized backup of information, control of registration and deregistration, change in the reservation services; as well as the development of statistics of the liable person users in order to asses, improve and design new services for those users.

    • Non-affiliated third parties (service providers), with the sole and only purpose to assist One on One Trade to market the transferred membership.

    • Business Partners, to promote and/or sponsor the membership.

    • Consent to transfer data.

      The transfer of personal data referred in the numbers 1 and 2 of the former item, does not require your consent in order to be executed, according to what is provided in the article 37 of the Personal Data Federal Law. In order to transfer personal data as it is referred in the number 3 of the immediate former item, we require your consent. I consent to transfer my personal data to third parties which are identified as “Business Partners”, for the expressed purposes. The knowledge and acceptance of the present Privacy Notice through the present, entails the consent to carry out the transfer of the personal data to the “Business Partners”. You may communicate at any time, to One on One Trade, your desire to withdraw your consent for future transfers of your personal data. Your personal data won’t be transferred to third parties without your consent, except in case of the provisions stated in the article 37 of the Personal Data Federal Law and always complying with the conditions stated in the article 17 of the Personal Data Federal Law regulations.

Exercise of ARCO rights.

In all those legally originated cases, you may exert your rights of access, rectification, cancelation and opposition at all times (ARCO rights) through the implemented procedures.
The corresponding request must comply with the requirements stated in the legislation in force, through a letter addressed to our person in charge of the Personal Data, located at Km 21 of Cancun Puerto -Morelos Highway, Z.P. 77500, in the City of Cancun, Municipality of Benito Juarez, State of Quintana Roo.
The request must contain and be accompanied by the following:

  • Name and address or any other mean to receive replies to your request.
  • Documents that accredit your identity or legal representation, if applies.
  • Clear and accurate description of the personal data with reference ARCO rights that are wanted to be executed;
    and Any other element or document that makes finding the personal data easier.

The liable person will communicate, within a term of twenty working days maximum, starting on the date that such request is received, the determination taken. If the request proceeds, this will take effect within the following fifteen days after the liable person responds. In case that the information provided in your request is wrong or incomplete, or if it does not have attached the corresponding necessary documents to accredit the identity or legal representation, the liable person, within the following five working days after the reception of the requests, will require an amendment of the deficiencies in order to pursue. In these cases, you will count on ten working days to attend the amendment requirement, starting from the day after having received the response. The corresponding requests will be deemed as not submitted if you do not reply within the mentioned term.
You may be able to obtain personal data or information requested through simple copies, electronic documents (Word, PDF, etc.), with restricted and authorized access to the system that will process your personal data (access) or through any other legitimate mean which guarantees and accredits the effective exercise of the requested right.
Alternatively, the entitled person will be able to make his request through derechosARCO@oneonone.mx as long as he complies with all the requests mentioned above, setting as the communication subject “ARCO rights and/or consent revocation”. The terms for the procedure will be the same referred in the immediate former paragraph. The use of electronic media for the exercise of ARCO rights authorizes the liable person to respond the corresponding request by the same mean, unless the entitled person demands clearly and expressly another communication mean. You will be responsible to keep updated your personal data in the possession of the liable person. Therefore, you stand for and ensure, at any case, the veracity, accuracy, validity and authenticity of the personal data that you have provided, owing to communicate any further change to the liable person.

Revocation of consent.

You will be able to revoke your consent to process your personal data, with no retroactive effects, in every case, where such revocation does not suppose the impossibility to comply with the obligations derived from a juridical relationship between you and the liable person. The procedure for the revocation of the consent, where appropriate, will be the same as the one established in the immediate former item for the exercise of ARCO rights

Limitations for personal data disclosure.

You may limit the use or disclosure of your personal data by issuing the corresponding request to our Personal Data Department. The requisites to accredit your identity, as well as the procedure to attend your request will be the same as the ones indicated in the item H) of the present Privacy Notice (Exercise of ARCO rights).

Automatic means to collect your personal data.

One on One Trade does not authorize any electronic means to collect personal data.

Modifications or updates of the present Comprehensive Privacy Notice.

The liable person will be able to modify, update, extend or change any other how the content and scope of the present Privacy Notice, at any time, and under its full discretion. In such case, One on One Trade will notify the changes to the present Privacy Notice by email, if this mean has been set as the communication channel between you and the liable person for receiving the services provided by One on One Trade.